Shipping Policy

At Crafstales, we aim to deliver your home décor and furniture products safely and efficiently.

Order Processing

Orders are usually processed within 2–5 business days after payment confirmation.

For custom furniture or handcrafted items, processing time may vary depending on production requirements.

Shipping Time

Estimated delivery time:

  • Within India: 5–10 business days

  • International Orders: 10–20 business days depending on destination and customs clearance.

Delivery times may vary due to logistics delays or external circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Product size and weight

  • Delivery location

  • Shipping method

Damaged Shipments

If your order arrives damaged:

  1. Contact us within 48 hours of delivery.

  2. Share photos of the damaged item and packaging.

  3. Our team will assist with replacement or resolution.