Return & Refund Policy

At Crafstales, customer satisfaction is very important to us.

Returns

Returns are accepted under the following conditions:

  • Request must be made within 7 days of delivery.

  • Item must be unused and in original packaging.

  • Order proof must be provided.

Items not eligible for return may include:

  • Custom-made furniture

  • Personalized products

  • Clearance items

Refunds

After receiving and inspecting the returned product:

  • Approved refunds are processed within 5–7 business days.

  • Refunds are issued to the original payment method.

Exchanges

If you receive a damaged or defective product, we will arrange a replacement.

Please contact us within 48 hours of delivery with product images.

Return Shipping

Return shipping charges may apply depending on the reason for return.

Contact Us

Crafstales
Boranada Industrial Park
Jodhpur – 342012, Rajasthan, India

📞 +91 9829021087 / +91 9829028765
📧 info@maniart.in
🌐 www.crafstales.com