Privacy Page

At Crafstales, accessible from www.crafstales.com, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy document outlines the types of information that is collected and recorded by Crafstales and how we use it.

If you have additional questions or require more information about our Privacy Policy, please contact us at info@maniart.in.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal Information (Name, Email Address, Phone Number)

  • Billing and Shipping Address

  • Payment Information (processed securely through payment gateways)

  • Order Details and Purchase History

  • Communication details when you contact us

  • Device information such as IP address, browser type, and browsing behavior

This information helps us provide better services and improve your shopping experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders

  • To manage payments and deliveries

  • To communicate regarding orders, inquiries, or customer support

  • To improve our website, products, and services

  • To send updates about promotions, offers, and new collections (if you opt in)

  • To prevent fraudulent activities and ensure security

3. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookies help us:

  • Understand visitor behavior

  • Improve website functionality

  • Personalize user experience

  • Analyze website traffic

You can disable cookies through your browser settings if you prefer.

4. Sharing Your Information

Crafstales does not sell, rent, or trade your personal information to third parties.

However, we may share information with trusted partners such as:

  • Payment gateway providers

  • Shipping and logistics companies

  • Website hosting and technical service providers

These partners only use the information necessary to perform their services.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. Crafstales is not responsible for the privacy practices or content of those websites. We encourage users to read the privacy policies of any external sites they visit.

7. Children's Information

Crafstales does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has provided personal information on our website, please contact us immediately and we will promptly remove such information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

Crafstales
Boranada Industrial Park
Jodhpur – 342012, Rajasthan, India

📞 +91 9829021087 / +91 9829028765
📧 info@maniart.in
🌐 www.crafstales.com